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Check your network connections
If you aren't connected to the Internet, Siri might say something like 'Sorry, I'm having trouble connecting to the network,' or 'Try again in a little while.' Make sure that your devices are connected to the Internet and try again.
Make sure that Siri is on
- On your iPhone, iPad, or iPod touch, go to Settings > Siri & Search and make sure that Listen for 'Hey Siri', and Press Home for Siri or Press Side Button for Siri1 are turned on.
- On AirPods (2nd generation),2 Make sure that you turn on 'Hey Siri' on the iOS device that your AirPods are connected to.
- On macOS Sierra or later, go to Apple () menu > System Preferences, click Siri, then make sure that Enable Ask Siri is selected.
If you don't see an option for Siri, check that Siri is available in your country or region. Learn which Siri features are supported in which countries and regions on iOS and Mac.
- You can use the side button to talk to Siri on iPhone X or later.
- 'Hey Siri' is available on AirPods (2nd generation). If you have AirPods (1st generation), you need to double tap to use Siri.
Check that restrictions aren't on for Siri
If you can't turn on Siri on your iOS device or Mac, make sure that you haven't disabled Siri in Restrictions.
- On iOS 12 or later, go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps and make sure that Siri & Dictation isn't turned off. On iOS 11 or earlier, go to Settings > General > Restrictions.
- On macOS Sierra or later, go to Apple () menu > System Preferences > Parental Controls > Other and make sure that Turn off Siri & Dictation isn't selected.
Check your microphones
If Siri doesn't hear you correctly or doesn’t respond when you ask a question, make sure your microphones are working:
- On your iPhone, iPad, or iPod touch, remove screen protectors, films, or cases that cover the microphones, then ask Siri a question. If Siri doesn't respond, connect a headset with a microphone, like EarPods or AirPods, then ask Siri a question and see if Siri responds.
- On your Mac, go to Apple () menu > System Preferences > Sound > Input and select a mic and check the input levels.
- For AirPods, use your connected iOS device. On your iOS device, go to Settings > Bluetooth, tap next to your AirPods, then tap Microphone and make sure that Automatically Switch AirPods is selected. Also check that there isn't any dirt covering the microphone on your AirPods. If there is, learn how to clean your AirPods.
If Siri still doesn't work, contact Apple Support.
If Siri doesn't speak responses
Siri might not respond verbally if your device is muted or Voice Feedback is turned off. While you're on the Siri screen, try to increase the volume level on your device. Then check your Voice Feedback settings:
- On your iPhone, iPad, or iPod touch, go to Settings > Siri & Search > Voice Feedback. From here, you can change how Siri responds. For example, you can have Siri always respond or only when you're using the Hands-Free setting.
- On your Mac, go to Apple () menu > System Preferences > Siri and make sure that Voice Feedback is on.
If 'Hey Siri' doesn't work
On supported iPhone, iPad, and iPod touch models, you can use “Hey Siri” to talk to Siri without holding down the Home or side button.* If “Hey Siri” isn't working, go to Settings > Siri & Search and make sure that 'Hey Siri' is on.
“Hey Siri” won't respond when:
- Your device is face down
- When the cover is closed on your iPhone or iPad case
- When Low Power Mode is enabled on your iPhone
- If you have an iPhone 6 or earlier, most iPads, or an iPod touch, and aren't connected to power.
If “Hey Siri” is responding with multiple devices, learn what to do.
![Mac Mac](/uploads/1/2/6/6/126644987/484270123.jpg)
*You can use the side button to talk to Siri on iPhone X or later.
Learn more
- Get help with Siri on your HomePod, Apple TV, or Apple Watch.
- Siri availability and features vary by language, and country and region. Learn which Siri features are supported in which countries and regions on iOS, Mac, watchOS, and Apple TV.
macOS Catalina introduces Voice Control, a new way to fully control your Mac entirely with your voice. Voice Control uses the Siri speech-recognition engine to improve on the Enhanced Dictation feature available in earlier versions of macOS.1
How to turn on Voice Control
After upgrading to macOS Catalina, follow these steps to turn on Voice Control:
- Choose Apple menu > System Preferences, then click Accessibility.
- Click Voice Control in the sidebar.
- Select Enable Voice Control. When you turn on Voice Control for the first time, your Mac completes a one-time download from Apple.2
Voice Control preferences
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When Voice Control is enabled, you see an onscreen microphone representing the mic selected in Voice Control preferences.
To pause Voice Control and stop it from from listening, say ”Go to sleep” or click Sleep. To resume Voice Control, say or click ”Wake up.”
How to use Voice Control
Get to know Voice Control by reviewing the list of voice commands available to you: Say “Show commands” or ”Show me what I can say.” The list varies based on context, and you may discover variations not listed. To make it easier to know whether Voice Control heard your phrase as a command, you can select ”Play sound when command is recognized” in Voice Control preferences.
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Basic navigation
Voice Control recognizes the names of many apps, labels, controls, and other onscreen items, so you can navigate by combining those names with certain commands. Here are some examples:
- Open Pages: ”Open Pages.” Then create a new document: ”Click New Document.” Then choose one of the letter templates: 'Click Letter. Click Classic Letter.” Then save your document: ”Save document.”
- Start a new message in Mail: ”Click New Message.” Then address it: ”John Appleseed.”
- Turn on Dark Mode: ”Open System Preferences. Click General. Click Dark.” Then quit System Preferences: ”Quit System Preferences” or ”Close window.”
- Restart your Mac: ”Click Apple menu. Click Restart” (or use the number overlay and say ”Click 8”).
You can also create your own voice commands.
Number overlays
Use number overlays to quickly interact with parts of the screen that Voice Control recognizes as clickable, such as menus, checkboxes, and buttons. To turn on number overlays, say ”Show numbers.” Then just say a number to click it.
Number overlays make it easy to interact with complex interfaces, such as web pages. For example, in your web browser you could say ”Search for Apple stores near me.” Then use the number overlay to choose one of the results: ”Show numbers. Click 64.” (If the name of the link is unique, you might also be able to click it without overlays by saying ”Click” and the name of the link.)
Voice Control automatically shows numbers in menus and wherever you need to distinguish between items that have the same name.
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Grid overlays
Use grid overlays to interact with parts of the screen that don't have a control, or that Voice Control doesn't recognize as clickable.
Say “Show grid” to show a numbered grid on your screen, or ”Show window grid” to limit the grid to the active window. Say a grid number to subdivide that area of the grid, and repeat as needed to continue refining your selection.
To click the item behind a grid number, say ”Click” and the number. Or say ”Zoom” and the number to zoom in on that area of the grid, then automatically hide the grid. You can also use grid numbers to drag a selected item from one area of the grid to another: ”Drag 3 to 14.”
To hide grid numbers, say ”Hide numbers.” To hide both numbers and grid, say ”Hide grid.”
Dictation
When the cursor is in a document, email message, text message, or other text field, you can dictate continuously. Dictation converts your spoken words into text.
- To enter a punctuation mark, symbol, or emoji, just speak its name, such as ”question mark” or ”percent sign” or ”happy emoji.” These may vary by language or dialect.
- To move around and select text, you can use commands like ”Move up two sentences” or ”Move forward one paragraph” or ”Select previous word” or ”Select next paragraph.”
- To format text, try ”Bold that” or ”Capitalize that,” for example. Say ”numeral” to format your next phrase as a number.
- To delete text, you can choose from many delete commands. For example, say “delete that” and Voice Control knows to delete what you just typed. Or say ”Delete all” to delete everything and start over.
Voice Control understands contextual cues, so you can seamlessly transition between text dictation and commands. For example, to dictate and then send a birthday greeting in Messages, you could say ”Happy Birthday. Click Send.” Or to replace a phrase, say ”Replace I’m almost there with I just arrived.”
You can also create your own vocabulary for use with dictation.
Create your own voice commands and vocabulary
Create your own voice commands
- Open Voice Control preferences, such as by saying ”Open Voice Control preferences.”
- Click Commands or say ”Click Commands.” The complete list of all commands opens.
- To add a new command, click the add button (+) or say ”Click add.” Then configure these options to define the command:
- When I say: Enter the word or phrase that you want to be able to speak to perform the action.
- While using: Choose whether your Mac performs the action only when you're using a particular app.
- Perform: Choose the action to perform. You can open a Finder item, open a URL, paste text, paste data from the clipboard, press a keyboard shortcut, select a menu item, or run an Automator workflow.
- Use the checkboxes to turn commands on or off. You can also select a command to find out whether other phrases work with that command. For example, “Undo that” works with several phrases, including “Undo this” and “Scratch that.”
To quickly add a new command, you can say ”Make this speakable.” Voice Control will help you configure the new command based on the context. For example, if you speak this command while a menu item is selected, Voice Control helps you make a command for choosing that menu item.
Create your own dictation vocabulary
![Software Software](/uploads/1/2/6/6/126644987/691075007.png)
- Open Voice Control preferences, such as by saying ”Open Voice Control preferences.”
- Click Vocabulary, or say ”Click Vocabulary.”
- Click the add button (+) or say ”Click add.”
- Type a new word or phrase as you want it to be entered when spoken.
Learn more
- For the best performance when using Voice Control with a Mac notebook computer and an external display, keep your notebook lid open or use an external microphone.
- All audio processing for Voice Control happens on your device, so your personal data is always kept private.
- Use Voice Control on your iPhone or iPod touch.
- Learn more about accessibility features in Apple products.
1. Voice Control uses the Siri speech-recognition engine for U.S. English only. Other languages and dialects use the speech-recognition engine previously available with Enhanced Dictation.
2. If you're on a business or school network that uses a proxy server, Voice Control might not be able to download. Have your network administrator refer to the network ports used by Apple software products.